Join Hope Cooper of The Moss Group as she presents “From the Grey Area to the Zone of Helpfulness: Practical Boundary-Setting Tools for Probation & Parole Professionals” at the APPA 51st Annual Training Institute.
This session focuses on practical boundary-setting strategies for probation and parole professionals. Participants will learn how to apply the “Zone of Helpfulness” framework to navigate complex decisions, maintain ethical client relationships, and support officer wellness. The presentation also addresses recognizing boundary concerns, managing levels of involvement, and building resilience to reduce empathy fatigue and vicarious trauma.